Your Questions | Home Care
What is home care?
Home care is a type of care that is provided in the person's own home, rather than in a hospital or nursing home.
How do I arrange home care for myself or a family member?
At Siete Care we are more than happy to discuss your requirements with you over the phone with the hopes of arranging a free assessment will take place in your home. We believe it is in your best interest to involve any family members you wish, who may have some questions of their own.
After we completely understand your needs we will develop a package that suits you and agree a start date.
Are your home care staff trained?
Siete Care staff receive comprehensive training to meet or exceed the national minimum standards required by local regulatory bodies.
Additionally, staff are encouraged to pursue personal development and attend additional training courses to further their skill and knowledge. Specialist training courses are also offered to staff to ensure that they are fully equipped to meet the needs of our clients with more complex care requirements.
Are you registered to provide home care services?
Siete Care is independently registered and inspected by the care quality commission (CQC), the relevant body for social care in England.
Do you provide home care in my area?
Please visit our locations tab to find all of the locations that we offer home care or give us a ring on our office number and you will be in contact with a Siete Care staff member who can provide this information.
Will I get the same carer on each visit?
At Siete Care continuity of care is our top priority. We assign each client a dedicated carer, whenever possible, to ensure that they receive consistent and personalised care. However, there may be times when the carer needs to change, for example due to illness or vacation. In these cases, we will inform you in advance and introduce you to the new carer before they start working with you.
What services do you provide?
To find out more about these services please look at their respective pages.
If you have any more questions or queries that you would like to ask us please email us or call us we love to hear from you.
